City of East Ridge
Government > Codes Enforcement

Codes Enforcement 


Codes Enforcement
consists of:

Chief Building Inspector,


Neighborhood Services Supervisor/Codes Enforcement Officer,
Terrie Robertson (
trobertson@eastridgetn.org )

Permits Clerk/Administration, Melissa Mahoney ( mmahoney@eastridgetn.org )

Codes Enforcement Officer, William McKeel ( bmckeel@eastridgetn.org )

Operating Hours: Monday - Friday 8:00 a.m. to 5:00 p.m


Our Mission

As the Building Inspection and Code Enforcement team for the City of East Ridge, our mission is to implement those codes necessary to provide a safe and healthy neighborhood environment for our residents while maintaining the high property values that have made East Ridge a desirable area for residential and commercial development.

Building Inspection

The City of East Ridge requires building, electrical, plumbing, mechanical, gas, street cut, storm water, sign, house moving, and demolition permits. Each permit requires on going inspections of the work until completion of the job. At this time a final inspection is performed. Each area mentioned above has a standard code in which the Chief Building Official must uphold. The Building Official is available to help answer any questions and/or concerns to the business owners and residents regarding building of residential and commercial property.

Code Enforcement

Our staff receives reports and complaints from neighborhoods on a daily basis. Each report/complaint is investigated, evaluated, and then prioritized. This system helps ensure that critical issues are handled immediately and other, less severe complaints are handled in a timely manner.

All employees of the City of East Ridge have been instructed that if they see any serious code violations to report it to the code enforcement staff. This effort has been initiated in order to prevent long-term code violations that may become dangerous life-safety issues for the residents as well as the surrounding neighbors.

After a report/complaint is filed with our office, an initial drive-by site inspection is performed. During a site inspection, the officer may take pictures of the code violation and document any existing problems. If the property is found to be in violation of city code, a Notice of Violation is left with the owner or tenant of the property. This notice along with a one-on-one conversation with an officer will give the recipient a chance to discuss the matter with the citing officer and set a compliance date for cleanup. If the property owner fails to correct the violation before the compliance date, they will be summoned to appear before the Better Housing Commission. This Commission was created to give each property owner due an appeal before being cited to municipal court.