Government > Animal Services

Animal Services  

The City of East Ridge Animal Services Division (ERAS) is a full spectrum, State certified animal control services agency. Some of the services provided by ERAS include investigating reports of animal abuse and neglect, bringing to prosecution cases of animal cruelty, capturing vicious animals, impounding stray dogs, removing dangerous wildlife, and providing after-hours response for animal-related emergencies.

In addition to providing field services, ERAS operates the City of East Ridge Animal Shelter. The shelter is maintained for the purpose of providing safe and humane housing for stray, abused, and neglected companion animals. Owner surrendered animals are accepted by appointment only and when space is available.  A $35.00 continuing care fee and an appointment are required when surrendering an owned pet.

Routine animal problems, such as stray dogs in a neighborhood or a dog running at large, are addressed Monday through Friday, between 8 am and 5 pm. Animal-related emergencies, such as dog attacks or injured animals, are handled 24 hours a day, 365 days a year. Routine complaints reported after hours or on weekends will be handled the next business day. If you are reporting an animal related emergency and there is no answer at the shelter, please call East Ridge dispatch at 423-622-1725.

The animal shelter and ERAS office are open to the public Monday through Friday, between 10 am and 6 pm and Saturday between 10 am and 2 pm. . Adoptions and surrenders are conducted during this time. The shelter is closed on holidays. Animals are not accepted at the shelter after hours or on Sundays and holidays.

If you are interested in viewing our adoptable pets, please visit us on Facebook at:


Supervising Officer Andrea Dillard
adillard@eastridgetn gov

Officer Jennifer Holder

Officer Crystal Williams

Officer Sarah Pherigo

Address: 1015 Yale St.
East Ridge, TN 37412
Office phone: 423-664-0271
Animal Services hours: Mon- Fri 8am - 5pm
Shelter hours: Mon- Fri 10am – 6 pm - Starting March 14, 2016
After hours and weekends: 423-622-1725

RABIES CLINIC - Saturday, April 22, 2017 4-6pm @ Spring Creek Elementary
                           Friday, April 28, 2017 4-6pm @ East Ridge City Hall



The mission of East Ridge Animal Services, a division of the City of East Ridge Department of Public Safety, is to provide City of East Ridge residents, both human and animal, with courteous, professional, and timely animal care and control services.

To accomplish this mission, East Ridge Animal Services maintains the highest standards in personnel training and standard operating procedures. Ensuring public safety and the humane treatment of animals is paramount in achieving the goals of the Animal Services Division.  

Moreover, by promoting animal welfare and humane education in the community, East Ridge Animal Services hopes to engender a culture of compassion in regard to all animals, including pets, strays, and wildlife.   

East Ridge Animal Services fulfills its mission to the community by adopting best practices in the animal welfare field; maintaining a highly trained and dedicated staff; and cooperating closely with local veterinarians and animal rescue organizations.